Testimonials
| "I love the Detroit Tiger bedding I just received!! It was worth the wait! Thank you for the free shipping on my new order. I will continue to recommend your website to my friends!" | |
| - Karen Z | Rochester Hills, MI |
| "I just placed my first order with familybedding.com. Wow! I am blown away by the personal attention and the customer service! I had a question about the company's return policy, so I called the 1-800 number and actually spoke to one of the owners (Jill). After our conversation, I will definitely be shopping here first!" | |
| - Tonja P | Atlanta, GA |
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"Patty, Just wanted to let you know that the bedding arrived today. It's really nice, and the additional blanket is fabulous! My boys were so excited when it came! We were able to get it on Chandler's new bed in his new room while he was out so when he came home he would be surprised. We just heard from him and yes, he was very surprised and loves it!! I'll send you a couple of news articles that have been in our local paper about this project. It's really an amazing undertaking by a group of young kids, and it's a blessing that so many adults at the right time step up offering the right assistance when it's needed the most. Your help with this order and generous gift of this special blanket is one more example of the kindness that so many have shared in support of this family. We can't thank you enough....and know that a 14-year old is smiling tonight as he "sleeps with the Cavs"." |
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| - Claire | Archbold, Oh |
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"Thank you so much for working with me on this. Many thanks to Jil and I will be sure to use you in the future as well as my friends. You ladies have it together for sure. You are a pleasure to deal with. Many thanks again, Sandi" |
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| - Sandi | Walpole, MA |
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"Thanks for the personal e-mail, and thanks for checking if I left out the comforter on purpose. What fantastic customer service! I did not order a comforter in the horse fabric because my older daughter already has one with similar coloring. I'm trying to incorporate several different horse prints so the room isn't all just one pattern. Thank you for checking, though. Considering the size of my order, you must have spent some time some going over it to notice that detail. Thanks so much! I'll admit, I'm a little nervous about ordering so many things for the very first time, but I figured I'd get it all at once and be done. I spent many hours researching your site and comparing your prices and fabrics to other online stores; and I definitely feel I chose the best one! Everything I read about you was very good, and I really like the professionalism of your site. Thanks again for writing me, and my daughters and I can't wait to see everything!" |
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| - Denise Hoover | , |
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"Hi Jil: Thanks so much. I will be back and forth to NY for the next week or so. I will watch for package. My company is coming in on the 24th so timing looks like it will be perfect. My many thanks again, pleasure speaking with you.. Stay cool. Sandi" |
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| - Sandi Savary | Walpole, MA |
| "I tried to order on line both yesterday and most of today, but every time I placed my order I was directed to sign in again (I am a returning customer, by the way.) I finally gave up, and called your toll free order number. You were just about to close, but a very helpful woman named Courtney took the time to listen to my frustrations with your online problems and take my order. Individuals like her define "customer service." I ordered a talored antique black stripe Waverly pattern bedskirt in full size, and look forward to receiving it, as I love the comforter I ordered from you @ a year ago. Meanwhile, I hope you appreciate that if were not for someone like Courtney, I would have shopped elsewhere." | |
| - Christina Madej | Chicago, IL |
| "I must tell you this. The order I received from you today is perfect. There is a long story behind it and I must share it to let you know how much more SUPERIOR your online company is than the one I dealt with previously. I ordered similar items from a rival site on January 16, 2007. In April, after several emails, some of which were not very nice, I kept being told by this site that the items were backordered, backordered, backordered. Finally, after complaints to the Better Business Bureau AND the Attorney General's office of their state, last Saturday, June 9, 2007, I finally received a refund from said company for items never delivered. Having already searched for an alternate site to order these items from, I immediately came to familybedding.com, ordered what I wanted, and received them TODAY, June 14, 2007, less than ONE week after ordering them!!!!!!!!! I am thrilled with each item, and be SURE that I will be visiting your site again in the future!!!!! Thank you!" | |
| - Kathleen G | Steelville, MO |
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"I just wanted to let you know that I received my order last Friday. We absolutely LOVE IT! Everything came out great, my daughter's room looks very cool. I will recommend your company often." |
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| - Meryl W | Holliston, MA |
| "LOVE this site - I also called the # number for a question and had a delightful conversation and got the help I requested - Good Luck - I will tell others about you - Jean L" | |
| - Jean L | Durham, CT |
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